On this page, you can find answers to questions that might come up in the course of your participation:

The National ESM & Smartphone Sensing Study

Ein ausführliches FAQ zur Nationalen Mobile Sensing Studie finden Sie hier:

The International Study

Bitte beachten Sie, dass die Internationale ESM Studie bereits abgeschlossen ist.

Questions about the survey:

● It is possible that the emails from cocostu@uni-muenster.de are classified as spam or junk emails and end up in the associated folder. In this case, it usually helps to manually unmark them as spam (e.g. via right-click or under the "Junk E-mail" or "Security Options" tabs). It may also be necessary to make this change in the web application of your e-mail provider and not only in the e-mail program (e.g. Outlook, Thunderbird).
● Apart from this, check whether you have already added cocostu@uni-muenster.de to your address book - this prevents the mails from ending up in the spam folder.
● Check if push notifications für die Mail-App aktiviert sind. (Sofern Sie ein iPhone und die Mail-App von Apple nutzen, können Sie cocostu@uni-muenster.de auch als VIP hinzufügen – dann erhalten Sie nur Push-Benachrichtigungen für die Mails von dieser Adresse.)
● Often there is no background update of the mails if energy saving mode is activated on the smartphone. However, you can switch this off for most smartphones, which should lead to mails getting received and displayed faster and more reliably.
First, please check your Spam/Junk mail folder and ensure that your inbox is updated.
In individual cases it may happen that no mails are sent on a single day due to technical problems. We therefore ask you to only contact us if you did not receive any emails for at least 2 consecutive days.
If you have entered your email address correctly, you will receive a confirmation email directly afterwards. However, it is possible that the email with the invitation for the further surveys mistakenly landed in the SPAM mailbox of your email account. Another possible reason would, however, be that you entered your email address incorrectly. In this case, you will unfortunately have to go through the introductory questionnaire again in order to be able to re-enter your email address.
Unfortunately, it is not possible to change your email address afterwards. Please make sure that you enter your email correctly. If you have entered an invalid email address, you will have to go through the introductory questionnaire again to be able to re-enter your email address.
Unfortunately, it is not possible to change individual statements. However, since you fill out the state surveys in particular at several points in time, a single incorrect statement will not be a serious issue and will not skew your feedback.
If you repeatedly experience very long waiting times per page (>10 sec.) and have made sure that you have a stable internet connection (other pages load much faster), please contact us.

Questions about feedback and lottery:

You will receive the feedback via email (PDF file attached) after completing the above-named study days (after 7, 14, 21, and 28 study days). It is therefore also possible to print out the feedback. Please note that in order to receive the weekly feedback, participants must have completed at least 20% of the short surveys.
Participants receive feedback on various topics, with the content of the feedback becoming more comprehensive and detailed the longer they participate in the study. For example, they learn about situations in which they were particularly productive, about changes in their sleep patterns over the course of the study, or their emotional experience during the study. At the end of the study, participants also receive feedback on their personality.
It depends.
Some universities may provide their students with some kind of course credit for participating in this study.
In general, this is especially common for psychology students as they often have to attest participation in a certain number of studies in order to finish their degree. However, as this is an international study, there is no guarantee that your university/faculty/department will provide you with course credit. As a first point of reference, please check the participating universities as depicted here (note: not all of these universities provide their students with course credits for participation).
Most likely, you will already know if there is any kind of course credit for participation. However, if you are not sure whether your university will provide you with course credits for participation, please directly contact the international collaborator associated with your university.

Currently the universities providing their students with course credit for participation the International CoCo Study are:
- WWU Muenster (Germany)
- University of Osnabrueck (Germany)
- LMU Munich (Germany)
- The University of Newcastle (Australia)
- Durham University (UK)
- University of Kent (UK)
For reasons of fairness, the monetary prizes can only be drawn when the complete data collection is closed and all participants have completed the entire four-week period. We expect the data collection to be finished by the end of June 2022 so that the raffle for the monetary prizes will take place in July 2022. You will be notified by us via e-mail if you are among the winners.
The distribution of the monetary prizes takes place via the platform wise (wise.com).This platform allows the international shipment of money using your email-address without requiring you to create an account. If you receive an email from us that you have received a monetary prize, soon after you will receive an email with further instructions on how to post this money to your account. Wise will convert the money to your local currency (e.g. 100€ currently equal 117$).

In case, your questions or issues were not sufficiently answered or addressed in the FAQ section, please use the form below to contact the CoCo study team.